How we show up impacts the way we are seen by others, the way we connect and the way we build relationships of trust.
Get more clarity on your personal style, and build your versatility to communicate with anyone in any situation.
Presentations are not just those things we do with Powerpoint. They are what we do daily when we share information with others. Being good at this will set you apart.
We will challenge your thinking on how you structure and deliver content, to influence better results from these communication opportunities.
Contrary to common practice, selling credentials isn’t what pitching is about. We need to talk less about ourselves and more about the client. Raise your professional value and the credibility of your firm by being better equipped to plan, position and package your sales message to win their business.
We don’t write for ourselves, we write for the reader. Readers want documents that are easy to read and make sense.
Learn to map your thoughts, and format the content of any document, using language and structure that gets your message across clearly.
Without a good facilitator, meetings can disintegrate into a collosal waste of time and energy, contributing to unproductive information-overload.
Acquire the skills and tools to create a positive, participative environment where key issues are surfaced, discussed and evaluated, and actions agreed, in a fraction of the time.
Whether you call it client service, client-centricity or the client experience, the client should be at the heart of your business strategy.
We collaborate with you to co-create a bespoke client service project to develop a unique culture of serving internal and external clients.
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